Once done, go back and try to run the payroll in your desktop app again to double-check. For your reference, you can check out this article for more guidance: Troubleshooting Browser Problems. (This article uses for the US but still applicable for a different region.)Īlso, on your browser, let's clear your browser's cache to check if it's a data issue. I've got you an article for more details: QuickBooks App for Windows and Mac: General Support. Wait until the installation is complete.Click Next, then select Agree & Install.Once uninstalled, go to and download the app.Choose QuickBooks Windows app, then select the Uninstall button.Select Apps & Features from the left panel.This will ensure that you're using the latest version. Let's first troubleshoot your desktop app by uninstalling and reinstalling the application. This way, you can run the payroll on both desktop app and browsers. I appreciate you getting back to us and providing detailed information about your concern, running the payroll works fine on your Mac, I suggest performing some troubleshooting steps in your Windows 10.
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